At Turbo, we want to provide you with top quality heat welding tools and answer any flooring questions that you may have. We're here to help. In order to speed up the process of answering your questions, we created this FAQ page that provides basic answers to the questions our sales reps often get. If you think our answer didn't properly solve your problem, feel free to contact us here. These questions will also be posted on our blog with more in-depth answers as time goes on.
How do you heat weld?
The sum up answer to this question is that welding is done in three parts. First you have to create the groove in the seam, then you heat weld into the groove then you shave off (skive) the top half of the weld to create a smooth finish. For some more information on this subject, check out our How To Weld for Beginners Guide.
Why does the floor around my weld burn (shine) when I weld?
This could be because of a few reasons. The most common is that the flooring material has a urethane finish and is heat sensitive. The heat from your gun might be set too high. You might be welding too close to the ground, or you might be welding too slow. The problem is that if you lower the heat too much you won't get a good strong weld. If you speed up your welding you are risking getting cold spots where the rod isn't actually welded to the flooring material. The best option for you would be to get a nozzle such as the Precision Nozzle that allow you to weld at full heat and at a comfortable pace without scorching the ground. Our patented technology prevents floor scorching by only shooting the hot air where it needs to be and no where else.
How do I avoid scorching problems?
You must use the Turbo Precision Nozzle with Roller Guide to weld the flat seams on the floor and the detail nozzle to weld coving, inside and outside corners and by the end of the wall.
How to get a strong weld on linoleum?
You must use the Marmo Groover set to groove the linoleum in 2 passes down to the jute backing. Next, weld it with the super turbo nozzle using a temperature of 350 degrees Celsius. Let it cool down for at least 30 minutes then skive the welded rod with the turbo planer in just one pass and you are done!
How do I get strong welds on rubber materials?
You need to weld it using the Turbo Precision nozzle at maximum temperature of 600 degrees C.
How do I accomplish a strong and good weld on Armstrong camouflage material?
You need to weld it using the Turbo Precision nozzle at maximum temperature of 600 degrees C.
How do I skive the welding at the coving area?
We recommend two different tools, the first one is the curved quarter moon knife, and the second is  the Exacto 1/2" square blade.
How does the lifetime warranty work?
Click on the question for more info!
What is the 30 day money back guarantee?
If you purchase any Turbo Tools you have a 30 day money back guarantee with every purchase. Which means that if you are not completely satisfied in 30 days, simply send back the order for a full refund, no questions asked.
How do I pay online?
We have a secure payment gateway through Paypal, the world's most trusted online credit card processor. Through Paypal we can receive the funds for your order securely and without worry of having your identity or credit card information compromised.
Can you answer my questions about heat welding?
YES! We have experienced professional floor installers on call during business hours to assist you with any heat welding questions you may have. Simply call (714) 522-4290 or email info@turboheatweldingtools.com with your questions. We would be happy to help.