Return Policy

30-Day Money-Back Guarantee

We want you to feel confident in your purchase. If you are not completely satisfied, you may return your order within 30 days of delivery for a full refund, no questions asked.

• Applies to both defective and non-defective products.
• The customer requesting the return or warranty service is responsible for return shipping costs.
• Refunds are processed to the original payment method after inspection of the returned item.

Lifetime Warranty

Lifetime warranty coverage applies only to the original purchaser, with proof of purchase, for qualifying purchases made directly at turboheatweldingtools.com or through authorized U.S. and Canadian distributors. This warranty covers defects in materials and workmanship only. It does not extend to subsequent owners and is not transferable.

• Valid only for the original purchaser with proof of purchase, including an online account order, order confirmation, or invoice.
• Purchases made directly at turboheatweldingtools.com are eligible for lifetime warranty coverage.
• Purchases made through authorized U.S. and Canadian distributors are eligible for lifetime warranty coverage.
• We will repair or replace defective tools, at our discretion, for as long as the original purchaser owns the product.
• The customer requesting the return or warranty service is responsible for return shipping costs.
• Exclusions: Consumable parts, including heating elements, and cosmetic damage that does not affect function, including scratches, scuffs, discoloration, and fading.